Every review, every platform, monitored in real time. AI-drafted responses in your voice — approved by a human, posted fast. Review generation campaigns that capture five-star reviews while your customers are still smiling.
…you’re not alone. These are the exact problems we solve, every day.
Every Scion-managed engagement runs on the same five pillars. Missing any one of them is why most small-business SEO fails.
Real-time alerts the moment a new review hits Google, Yelp, Facebook, or industry-specific sites. You never miss one again.
AI drafts a response in your voice. A human reviews it. You get the finished reply in your inbox for one-tap approval.
SMS and email review requests sent automatically after every completed job, while customer satisfaction is at peak.
Fake, abusive, or policy-violating reviews identified, documented, and filed for removal — we manage the entire appeal process.
Your best reviews repurposed into social posts, website testimonials, and marketing collateral. One great review, a dozen uses.
Done-for-you, by humans who know your business. No ticket queues, no handoffs, no surprises.
Alerts within minutes of a new review posting across Google, Yelp, Facebook, TripAdvisor, BBB, and any industry-specific review sites. Never find out through a customer.
Onboarding interview captures your tone. AI drafts fast, a human reviews every single one, you approve with one tap or let us auto-publish trusted drafts.
Automated review requests sent after every completed job, with smart timing and personalization. TCPA-compliant. Opt-in managed automatically.
We identify illegitimate reviews (fake accounts, competitor attacks, policy violations), document them, and file formal removal requests through every platform’s appeal system.
Your best reviews automatically repurposed into social posts, website testimonials, and carousel graphics. One five-star review, a dozen marketing assets.
Live star average, sentiment trend, response time, review velocity, and competitor comparisons — all in one dashboard you can check any time.
We work best with service-based operators where visibility drives real revenue.
Straight answers to the things that matter before you sign up.
Automated, TCPA-compliant SMS and email requests sent after every completed job or visit. Timing is everything — our system triggers at the moment satisfaction is highest, usually 2 to 24 hours post-service. Average open rate is 78%, average conversion to posted review is 18 to 24%.
You get an alert within minutes. Within one business hour, a drafted response is in your inbox: empathetic, professional, turning the review into a recovery opportunity. You approve it or edit it. We never auto-publish negative responses without explicit approval.
Sometimes yes, sometimes no — it depends on the platform and whether the review violates their policy. We have a ~60% success rate on disputes where the review is genuinely fake or policy-violating. We document everything, file formally, and follow up weekly. We never promise removal; we promise we’ll fight for it.
Your call. During onboarding you pick: manual approval (you approve every single response), selective (we auto-publish positive reviews, you approve negatives), or full auto (we handle everything, you get a weekly digest). Most clients move to selective within 30 days.
Yes, when it’s TCPA-compliant. We only text customers who have opted in (by giving their phone number at the point of service with clear consent language), we honor opt-outs instantly, we respect quiet hours, and we use compliant short-code sending. Compliance is built into our system.
Average response time is under one business hour. For urgent/negative reviews, we escalate immediately. For standard positive reviews, we post within 4 hours. Same-day response to every single review, every day.
Google Business Profile, Yelp, Facebook, TripAdvisor, BBB, HomeAdvisor/Angi, Healthgrades, Avvo, and any industry-specific review site your business shows up on. We audit all of them during onboarding.
Book a free 15-minute reputation audit. We’ll show you every place you’re reviewed, your current star average, and exactly where the gaps are.
Or call 888-311-8950 · Mon–Fri 9am–6pm ET