1. Who We Are
Scion Media LLC ("Scion Media", "we", "us", "our") is a digital marketing agency operating as Scion Media at scionmediadigital.com. We help local businesses get found on Google through managed local SEO, Google Business Profile management, website design, review management, and reporting services.
Legal entity: Scion Media LLC
Location: Coral Springs, FL
Privacy contact: privacy@scionmediadigital.com
Phone: 888-311-8950
2. Information We Collect
We collect information that you provide directly and information we collect through your use of our services.
Information you provide:
- Name, email address, phone number
- Business name, business address, business type
- Industry and service area information
- Marketing goals and objectives
- Payment information (processed by our payment processor, Stripe)
- Communications you send to us
Information collected automatically:
- Website analytics (page views, time on site, traffic sources)
- IP address and approximate geographic location
- Browser type and operating system
- Cookies (analytics only — see Section 9)
Google Business Profile data (when authorized):
We may access and process your Google Business Profile data only when you explicitly authorize us via Google OAuth. See Section 3 for full details.
3. Google Business Profile Data and OAuth Access
This section is critical to understand. Scion Media is a Google Business Profile management agency. To do our job, we need access to our clients' Google Business Profile data. This access is granted exclusively via Google's official OAuth 2.0 authorization flow.
What Google data we access
When you authorize Scion Media to manage your Google Business Profile, you grant us access to the following Google API scopes:
- Google Business Profile API (
business.manage): Read and write access to your business profile information, including name, address, phone, website, hours, categories, and services - Google My Business Account Management API: View accounts you have access to
- Google My Business Information API: Read and update your business information
- Google My Business Verifications API: Manage verification status
- Google My Business Notifications API: Receive notifications about your profile
How we use Google data
We use your Google Business Profile data exclusively to:
- Optimize your business profile for visibility in Google Search and Maps
- Post weekly Google Posts on your behalf to keep your profile active
- Monitor and respond to customer reviews (with your approval)
- Track your profile insights (views, clicks, calls, direction requests)
- Generate monthly performance reports
- Maintain accurate, up-to-date business information
How we DO NOT use Google data
We will never:
- Sell your Google Business Profile data to any third party
- Share your data with anyone outside our service team
- Use your data for advertising purposes
- Use your data to train AI models or for any purpose unrelated to managing your specific account
- Access more data than is necessary for the services you have hired us for
Granting and revoking access
You grant Scion Media access to your Google Business Profile during onboarding by completing the Google OAuth flow. This requires you to actively click "Allow" on Google's official consent screen — we cannot access your account without your explicit, real-time authorization.
You can revoke this access at any time by:
- Visiting your Google Account permissions page at https://myaccount.google.com/permissions
- Finding "Scion Media" in the list
- Clicking "Remove access"
You can also email privacy@scionmediadigital.com and we will revoke our access on your behalf within 24 hours.
Data retention
We retain Google Business Profile data only as long as your service agreement is active. Within 30 days of service termination, we permanently delete all stored Google data. Live access via OAuth is automatically revoked when your service ends.
Compliance
Our use of Google API data complies with the Google API Services User Data Policy, including the Limited Use requirements. You can read Google's policy at https://developers.google.com/terms/api-services-user-data-policy.
4. How We Use Your Information
We use the information we collect to:
- Deliver our services (manage your Google Business Profile, perform SEO work, build websites, manage reviews, generate reports)
- Communicate with you about your account, billing, results, and recommendations
- Process payments via Stripe
- Improve our services based on what works for our clients
- Comply with legal obligations
- Detect and prevent fraud or abuse
5. How We Share Information
We do not sell your data. We share information only as follows:
- Service providers: We use trusted third parties to deliver our services (Google for GBP API access, Stripe for payments, GoHighLevel for CRM, Railway for hosting). Each is bound by strict data protection requirements.
- Legal compliance: We may disclose information if required by law, court order, or government request.
- Business transfers: If Scion Media is acquired or merged, your information may transfer to the new entity, subject to this privacy policy.
We never share your information with advertisers or marketers.
6. Data Retention
We retain your information for as long as you are an active client and for 12 months after your service ends to fulfill any final reporting, billing, or legal requirements. After 12 months, we permanently delete your data unless we are required by law to retain it longer.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your information (subject to legal retention requirements)
- Export your data in a machine-readable format
- Withdraw consent for any processing based on consent
- Object to processing based on legitimate interest
To exercise any of these rights, email privacy@scionmediadigital.com. We respond within 30 days.
8. Data Security
We protect your data using:
- Encryption in transit (HTTPS/TLS 1.2+)
- Encryption at rest for sensitive data in our databases
- Access controls limiting employee access to only what's needed
- Service account authentication for Google API access
- Regular security reviews of our systems and processes
No system is 100% secure, but we follow industry best practices to protect your information.
9. Cookies
We use only essential and analytics cookies. We do not use advertising cookies or tracking pixels.
- Essential cookies: Required for the website to function (session management)
- Analytics cookies: Google Analytics to understand site usage in aggregate
You can disable cookies via your browser settings, though some site features may not work properly.
10. Children's Privacy
Our services are not directed to anyone under 13 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it.
11. Changes to This Policy
We may update this privacy policy from time to time. Material changes will be communicated via email to our active clients and posted prominently on this page. The "Last Updated" date at the top of this page reflects the most recent version.
12. Governing Law
This privacy policy is governed by the laws of the State of Florida, United States.
13. Contact Us
For questions about this privacy policy or our data practices:
Email: privacy@scionmediadigital.com
Phone: 888-311-8950
Mail: Scion Media LLC, Coral Springs, FL
For data subject requests, please use privacy@scionmediadigital.com with the subject line "Data Subject Request".